Quality Management ISO9001:2015 – New version out soon

Quality ManagementThe formal release of ISO 9001:2015 is expected soon.

In general, ISO 9001:2015 (Quality Management) provides for increased flexibility of documentation usage and greater relevance to service organisations. Most of the changes in the new version are aimed at improving understanding and limiting misinterpretation.

Some of the changes from ISO 9001:2008 are shown below, they fall into four categories: 

Category Description
Removed from
ISO 9001:2008 
  • Quality manual
  • Six obligatory documented procedures;
  • Preventive actions;
  • Management representative.
Replaced in ISO 9001:2015
  •  ‘documented information’ replaces the terms ‘document’ and ‘record’ ;
  •  ‘external provision’ replaces the terms ‘purchasing’ and ‘outsourcing’
Introduced to ISO 9001:2015 Context of the organization:

  • Relevant interested parties;
  • Actions to address risks and opportunities;
  • Quality objectives, Resources, Responsibility, and timing and evaluation method;
  • Planning of changes
  • Organisational knowledge;
  • Management reviews and strategic direction of the organization.
Strengthened in ISO 9001:2015
  • Process approach;
  • Added value;
  • Leadership;
  • Achievement by the quality management processes conformity to product and service requirements in order to enhance customer satisfaction.

The document structure follows a standardised approach based on the cycle of continuous improvement (PDCA). The same structure will be applied to all ISO management system standards. In itself this is a useful step towards unification of the implementation of integrated management systems. Importantly, the new structure of the standard does not force significant change on the structure of quality management system documentation.

Every effort has been made to ensure that migration from ISO 9001:2008 can be made without difficulty.  Familiar terms such as ‘document’, ‘record’ or ‘documented procedure’ can remain instead of ‘documented information’ or, for example, continue to use the terms ‘purchasing’ and ‘outsourcing’ instead of ‘external provision’.  Also, a certified organisation won’t have to change the structure of its quality management system or be compelled to follow the section numbering of the revised structure.

The International Accreditation Forum (IAF) has approved a three-year transition period for the new version of ISO 9001, which will take place from September 2015 to September 2018.

If you would like assistance with transitioning to the new quality management standard, BusinessBasics can help with training, advice, consulting and ongoing assistance for any organisation.

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