It can be pretty difficult for your staff to realise what they don’t know – which is why planned and ongoing staff training is so vital for any organisation!
When we ask for feedback from our trainees we enjoy hearing about the ‘nuggets of gold’ they take away – often pieces of information that are quite surprising to them. Where we find this happens most often is when organisations choose to provide training that extends their employees and takes them out of their comfort zone, rather than just the regular management of skills in their area of expertise.
A great example of this is training courses in communication, leadership, creativity or innovation.
Your employees know your business inside and out, when you provide them with an avenue to be creative about your business or brainstorm an innovative idea, you are leveraging your best asset.
By the same token, training in areas such as leadership can be important for the culture of your business. It is well-known that people who are skilled in their area of work do not always make the best managers – however they are often promoted in recognition of their technical skills anyway! Training in leadership goes a long way to ensuring that your staff also know how to manage and lead, for the benefit of their department and the organisation.
If your staff have not had exposure to this type of training they wouldn’t realise the skills they may not yet possess, but which would enhance their current role and perhaps also position them for future promotions.
In addition, a culture of continuous education is a great way for an organisation to boost employee morale – you’re investing in their betterment, which demonstrates the value you place in them as a member of your organisation.
And if you want to think about it from the bottom line perspective – happy employees stay in their role and have a commitment to their organisation and their job. Unhappy happy employees either leave (increasing staff turnover costs) or they stay in the role but just clock in and out each day, doing the bare minimum (or less!)
So if you would like to be proactive about training your staff we encourage you to get in touch today.