What is Quality Management?
Quality management is a series of documented processes, outlining how activities are to be completed to ensure their level of quality. A key aspect of being an effective manager is understanding the importance of quality management.
If you require management consulting services, BusinessBasics can help.
Quality management services across Australia including Perth, Melbourne, Sydney, Brisbane & Newcastle.
Why is Quality Management beneficial to a business?
Quality management systems help a business create high-quality outputs in any area of a business, whether it be sales, customer service, logistics or HR. Quality management helps systemise a business and the way it operates, improving efficiency and minimising risks.
Businesses of all sizes can benefit from implementing a quality management system – the systems helps set the foundation for future growth and scalability, making business growth much more efficient.
Employees working within a business with a quality management system are more productive and motivating, as the common business goal has a clear roadpath for success.
What Quality Management services do BusinessBasics provide?
Our highly experienced team can assist your business with everything from simple document control to a complete Quality Management System (QMS) to achieve ISO9001 certification.
What are the 8 principles of quality management systems?
- Customer focus
- People involvement
- Process approach
- Systematic approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relations
These are just some of the ways that we can help your business with quality management systems:
- ISO9001 documents, systems and audits
From review of a single document to complete design and implementation of a quality management system
- Gap analysis
Review or audit of your existing quality systems, processes and documents against any quality management standard (eg ISO9001) or related standards (eg ISO27001, ISO22000)
- Supplier audits
Reliable, outsourced audits of your suppliers – anywhere in Australia or the Asia-Pacific region
- Internal audits
Outsource your internal audit process or let us design your process and train your staff
- Strategy, objective and target development
Our experts can help you work strategically through the process required to align your corporate strategy with business objectives and with quality and personnel targets
- Accreditation and certification audits and assistance
We work with a number of Certification Bodies to ensure a smooth and successful certification process for you. As well as providing businesses with assistance in this area, BusinessBasics also provides contract auditing services to various Certification Bodies and auditing schemes
- Document and Quality management systems
We can provide quality management frameworks in any format, including offline documents, Google Apps for Business environment, Microsoft Sharepoint environments, custom database solutions, and custom online (web-based) management systems.
What industries require quality management?
Every industry can use aspects of quality management to some degree. Our consultants’ experience extends to a wide variety of industries including:
- civil construction
- distribution and logistics
- allied health services
As a result, our consultants can provide expert opinion and great context no matter which industry your business is in.
Contact us today for more information on quality management.
- The importance of quality management to growing businesses
- Two ways quality management systems help your business
- Outsourced quality management
Complete the form below to download your ISO 9001 questionnaire: