Although technology provides amazing efficiencies for organisations, it is only effective if businesses know how and where to implement it, and can be counter-productive in many circumstances if not implemented correctly.
We recently worked with a well-known civil contractor renowned for its effective, innovative, safe and reliable approach to earthmoving, civil construction and infrastructure projects.
For the purposes of this case study we will call them ‘Client 123’!
‘Client 123’ came to BusinessBasics Australia looking to drive WHSE process improvement further by the simplification of site safety inspection and monitoring activities.
Although they had a highly experienced HSE Coordinator, they needed more effective methods and tools to cost-effectively monitor site safety and environmental activities and provide timely and accurate reporting to management.
Planned safety activities such as site inspections had to be carried out to tight schedule, but with only paper-based reporting and manual data entry into spreadsheets, inspections took a lot of time and effort.
In this particular case, our management system consultant, Stuart Watkins, provided ‘Client 123’ with a simple and effective technology-based solution to stop the need for paper-based checklists and forms that previously had to be printed, filled in, scanned and then manually delivered and uploaded into the local shared drive.
These paper-based documents were quickly developed into mobile apps which, after a single entry, automatically generated records directly emailed to the right people, while populating a new cloud based spreadsheet to accurately capture the information which was previously manually entered.
Being a cloud-based solution, this method has the added advantage of providing the respective manager with an automated email before the next inspection or safety activity is due. The time and effort to meet ‘Client 123’ requirements is now greatly reduced.
Before the changes were implemented, it was a manual 7-step process for ‘Client 123’. After the implementation of our solution, it became a 1-step manual process, with a 3-step automated process that follows. What a change!
Technology forms a crucial element of many facets of the BusinessBasics service offering. We deliver solutions for our clients, using a wide range of complementary technology offerings, including Google Apps for Business, mobile app and platform development, and online form and process development. If you would like to see business improvement using simple and effective technology-based solutions, talk to us today.
IMAGE | A flowchart demonstrating the before and after